Since Triklet works on top of the BardCanvas engine, it has the same base requirements:
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Triklet bundle and modules are published on the BardCanvas website.
You can download the automated install script, but you will be required for a
BardCanvas Download Token when running it.
For you, your Triklet License Key is your download token.
Please download the installer script from the next URL to your desktop:
Once you get it, extract the
install.php file and upload it to the document root of your server using an FTP client
or any other means you have at hand.
Point your browser to the installer script (
http://www.yourdomain.com/install.php). You'll get the next screen.
Fill the form and hit on the "Proceed" button at the bottom.
If no issues are found, the script will download the package,
extract it and generate a
config.php file for you in a few seconds.
Just click on "Continue" to get the setup screen.
The setup script will check for any specific requirements and, in case that something is missing, it will show instructions on how to fix it before continuing.
When all checks are passed, just click on the link at the bottom to finish the setup.
Once database tables are created and directories are prepared, you'll get the next screen:
The script cannot install cron jobs for you, but based on the gathered setup info it will build the text part you need to set on the cron editor. You should save this info if you can't apply it immediately.
You can add the cron jobs any time from now, but make sure to add them as soon as possible to get started with the Triklet background tasks.
Point your browser to your triklet instance and follow the next steps:
Hit on the "Login" button:
Fill your license information and hit on "Submit":
Putting aside all other configuration settings and getting to the most important ones for your Triklet powered website, you'll find here a list of what you must change in order to start running:
Engine behavior, presentation and defaults:
Monitoring account: this is the most important fieldset to add. Here you have to specify:
Normally, you're going to install Triklet on the same server where your tech support inbox
is hosted. In this case, the server would be
You can test the connection using the parameters you specify before saving everything. Just take in consideration that an excess of retries may trigger a ban on your IP if your server has a brute force detection system.
Now is time to send an email to the monitored account address and wait for the robot to create the ticket and notify you.
Getting an internal server error or the site looks broken?
It is possible that your Apache server is configured to ignore
Please check that in your Apache configuration file has the
AllowOverride all directive
<Directory /var/www/html> section or your website's configuration file for Apache
has a similar setting.
Another thing that may be breaking the page is
mod_rewrite being disabled on Apache. Please check with your hostmaster.
Remember: if at any point you get stuck in the process, visit our Help & support page and ask us for help.