Hosted Help Desk solutions can be cheap, but you get limitations. And if you want better services, you end up paying hundreds to thousands of dollars every month. And if you decide to host your Help Desk yourself, you end up having an ugly or flawed piece of software, or having to pay support fees. Not anymore.
Triklet is a Help Desk software solution built for the LAMP stack (Linux, Apache, MySQL, PHP) with two primary goals in mind:
It has the things you look for, and even more:
We at LAVA SoftWorks have a strong commitment with our customers satisfaction. We have been making awesome things for years, and the quality of our creations speak for ourselves. For this reason, we offer a great balance in cost/value for your money:
Triklet is built on top of the BardCanvas engine, an Open Source multi-purpose engine and Content Management System made in PHP, authored and heavily maintained by LAVA SoftWorks dev staff. This gives Triklet an advantage over its competitors, because it allows you to extend your system even more with both free and commercial modules released on the BardCanvas website.