Cannot sign into icomancer (General)

by Wanda Clow, Friday, June 22, 2018, 13:47 (2136 days ago)

I am having a problem with the program. I uninstalled it. Then reinstalled the program. When I restart it. The icomancer account setup shows which is normal. The problem is when I entered my username and password, and push the enter button it goes blank. Then I got a message about the license.Now icomancer will connect to the internet and get a license file for you. No personal information will be transmitted in the process.
Then another message popped up.

icomancer
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It seems the licensing server isn't available right now.
Reported error is:
System.Xml.XmlException: Root element is missing.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)

at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

at System.Xml.XmlTextReaderImpl.Read()

at System.Xml.Linq.XDocument.Load(XmlReader reader, LoadOptions options)

at System.Xml.Linq.XDocument.Load(String uri, LoadOptions options)

at System.Xml.Linq.XDocument.Load(String uri)

at Icomancer.modAppOps.DownloadAndInstallAnonymousCert() in H:\Icomancer\Icomancer\modAppOps.vb:line 422

Please try again later.
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OK
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Now that is the problem. I cannot connect to the server. I have a Standard account which I cannot access.