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Access denied (Support requests)

by brian lyons @, Tuesday, February 21, 2017, 15:27 (2108 days ago)
edited by acaballero, Tuesday, February 21, 2017, 15:53

System.UnauthorizedAccessException: Access to the path 'C:\ProgramData\LAVA SoftWorks\icomancer\collections_cache' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileInfo.Delete()
at Icomancer.frmOnlineCollectionsBrowser.btnDownload_Click(Object sender, EventArgs e) in H:\Icomancer\Icomancer\frmOnlineCollectionsBrowser.vb:line 276
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Please take a screen shot of this and send it to so we can figure out how to fix it.

UAC or your antivirus is preventing icomancer from accessing its own files

by acaballero @, Tuesday, February 21, 2017, 15:35 (2108 days ago) @ brian lyons

As the first two lines show, icomancer isn't able to save to its data cache.

Please run it as administrator or whitelist it on your antivirus.

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